This experience with Stardoll has been horrible. I really feel for all of you out there that have gone through this and haven't even gotten this far. It's an emotionally exhausting experience.
I wish as a community, people would listen and band together, but unfortunately that will not be the case until most people have had this terrible experience for themselves.
This is Stardoll's final response to my mother and the BBB.
If you look it makes no sense.
1. Before they told me I accessed a proxy on the day I was hacked. Now it's on Jan 26th.
I never used a PROXY during that time period. I clicked on a link that brought the free hair to my dressing room, but that was at the end of January and I was hacked on Feb 24th. So the hacker waited a whole month to hack me. I don't think so.
2. They finally address the items in my account that were locked, but it's a lie.The items were requested to be locked by my Mother. This was not an automatic thing they did and conveniently they decided to change. If so WHEN because they were still locked less than 2 weeks prior to the hacking and why wouldn't they send me any communication to let me know! Sure for 2 years they have been locked and then out of the blue they decide to release them and BOOM I'm hacked. That's just a little to convenient!
So in short Stardoll is lying.
They saw that we had proxy info on our site (They even said that to the BBB) and that I got the tangled hair a MONTH earlier and used it as an excuse to not return the items. I did forget about the tangled hair, but I didn't use a proxy I just clicked on the link that was provided in I_am_collector's post and got the items in my dressing room. Besides, the hacker didn't just wait a month to hack you and why didn't everyone else who got the rapunzel hair get hacked too. Did I say it was a MONTH BEFORE THE HACKING.Not only that, but this is what my account looks like now...
No money, No SS, No Royalty and 29 less rares..
Thanks Stardoll for Everything! :P
My mother has contacted an attorney and is serioushly considering filing suit out of principle. We just have to decide if its worth it to us.
I know many of you have been hacked and received no justice from Stardoll. The Attorney mentioned that if others affected banned together you may be able to file a class action law suit. But again that involves people actually banning together.
WHAT I WILL DO NOW:
I still don't know. I'm going to take a step back for a few days and think about it. Talk to my Stardoll friends and RELAX a bit.
I am.... seriously considering leaving Stardoll or at the very least taking myself out of the spotlight. Not run the blog, so I don't get so much attention etc.. I'd still be around just not as well known hopefully ;). Then people shouldn't feel the need to target me all the time. :P
I've been doing this for a long time. Running the blog putting out my own money and I am just tired. Would I have come to this decision if I wasn't hacked? Yes, just not so soon. I was aiming for the end of the year.
I will most likely compromise with myself and hang on til Summer and finish having comps with the money left on my account for fun ;) Wean myself from my addiction instead of ripping off the band aid ;)
I would love to see this blog continue if someone has the resources to maintain it. I just refuse to put that kind of money out for this site anymore and my parents wouldn't allow it anyway.
There is also a poll below, that I'd be interesting in hearing your opinion on!